WARRANTY
CAPSL Limited Warranty
CAPSL products are designed with durability and everyday performance in mind.
We offer a limited 1-year warranty covering manufacturing defects in materials or workmanship under normal use.
If a defect covered by this warranty is confirmed, CAPSL may replace the product or provide an appropriate solution at our discretion.
What This Warranty Covers
This warranty applies to defects related to:
Materials
Manufacturing
Product construction under normal use
What This Warranty Does Not Cover
This warranty does not cover:
- Normal wear and tear
- Cosmetic damage such as scratches or dents
- Damage caused by misuse, accidents, or improper care
- Damage caused by dropping the product
- Products that have been modified or altered
How to Request Warranty Support
If you believe your product has a manufacturing defect, please contact our support team.
Email:
hello@mycapsl.com
Please include:
- Your order number
- A brief description of the issue
- Photos showing the product and the defect
Our team will review your request and assist you with the next steps.